Gloucestershire, United Kingdom, (11th January, 2012) – Worktop Express, a leading UK provider of kitchen worktops made from solid wood, ended 2011 with a 99% first delivery success rate per order, a two per cent increase on 2010’s 97%.
Worktop Express has always striven to make fast, efficient delivery to their customers across the UK, and this outstanding result is testament to their efforts. The 99% success rate means that for every 100 orders Worktop Express delivered, 99 were delivered on the first attempt with no problems. As discrepancies only occurred on one out of every 100 orders, Worktop Express believes this represents the very highest quality of service.
Such a high success rating was achieved by additional stringent quality checks at the point of despatch, alongside their introduction of a 2Man delivery service fleet. All of these elements have combined to increase efficiency and provide a better overall customer experience, beating even last year’s high rate.
“We have always aimed to provide unsurpassable service, and this year we are ecstatic to achieve our best results so far,” said a spokesperson for Worktop Express. “We are incredibly proud of the work our team has done, and look forward to maintaining – and possibly exceeding – this in the coming twelve months. To improve on last year’s striking result is a fantastic achievement, which just goes to show we have the best team who wants to provide the best service we possibly can.”
For more information on Worktop Express and their wooden worktops, visit their website at http://www.worktop-express.co.uk/ or telephone 0845 22 22 644.
About Worktop Express:
Worktop Express is one of the UK’s leading online solid wood worktop specialists offering the largest range of wooden worktops in the UK. Worktop Express can provide their customers with a range of oak worktops, walnut worktops, iroko worktops, maple worktops, cherry worktops, zebrano worktops, plus many more. Dedicated to customer service, Worktop Express offers a 24 hour delivery service and only use sustainable timber wherever possible.
Olympus Business Park
Zip: GL2 4NF
Tel: 0845 22 22 644